Return Policy: Any item may be returned during a 12-day period. If you wish to return an item, you need to contact our support department for full details. Please note that there will be a transaction fee deducted from all return merchandise. Shipping fees are also non refundable. All return items must be in the same condition as shipped.
Furthermore, shipping fees regarding your return must be paid by yourself.
If you pay through PayPal, a transaction fee will be deduced.
If you pay by bank transfer, the transaction fee deduced will depend on the bank fees, and we will refund you by bank transfer once the stone received.
If you pay by cheque, the transaction fee deduced is $ 10, and we will refund you by bank transfer once the stone received.
Furthermore, JUST PASTE THE GREEN AND THE WHITE LABEL WE SENT YOU ON YOUR ENVELOPE OF RETURN.
And do not forget to put our delivery form inside the envelope !
Write the RMA we will give you on your envelope.
No refundable merchandise:
Some special, discounted of promotional offers, have a no return policy.